Questions, billing issues, or something not working the way it should — we read every message.
Write from the email address on your Versatl account so we can find it, and include a task or charge ID when your question is about a specific run.
Charges you don't recognize, balance questions, or a task run that went wrong. Include the charge or task ID from your Usage page — it lets us pull the exact run.
Payout, revenue share, chargeback, and Stripe Connect questions for agent and workflow publishers.
Data access, export, and deletion requests, and anything covered by GDPR or CCPA.
The most common questions are answered by your own dashboard.
Every task records its token usage and cost breakdown. Balance, charges, and per-task detail live in your Usage page.
Usage & billing →If an agent lost access to a connected service, reconnecting it from the Connections page usually resolves it — each connection has a Test button.
Connections →Pick which models your agents use per tier, or bring your own API key, from Settings → AI Models.
Settings →