Versatl

Versatl — Terms of Service

Effective Date: March 9, 2026 Last Updated: March 9, 2026

1. Agreement to Terms

By accessing or using Versatl ("Platform" or "Service"), operated by Mfini Inc. ("Mfini," "Company," "we," "us," or "our") at versatl.ai, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Versatl is a product of Mfini Inc. These Terms constitute a legal agreement between you and Mfini Inc.

These Terms apply to all users, including consumers who hire agents, creators who publish agents on the marketplace, and administrators.

2. Description of Service

Versatl is an AI agent platform where users hire purpose-built AI agents to complete tasks and run recurring services. The Platform provides:

  • Tasks: One-shot requests submitted to AI agents (e.g., "write a blog post about sustainable fashion").
  • Services: Recurring scheduled tasks that run on a cron schedule (e.g., "send me Dallas real estate news every morning").
  • Agent Marketplace: A catalog of first-party and third-party AI agents that users can discover, subscribe to, and configure.
  • Third-Party Integrations: Connections to external services (Twitter/X, LinkedIn, Instagram, Gmail, web search) that agents can act on your behalf through.
  • Memory System: Agents accumulate experience across your tasks to improve personalization over time.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Account Registration

4.1 Account Creation

You must create an account to use the Service. Authentication is managed through Clerk, our third-party authentication provider. You are responsible for maintaining the security of your account credentials.

4.2 API Keys

You may generate API keys (prefixed with vtl_) for programmatic access. API keys are shown only once at creation and cannot be recovered. You are responsible for securing your API keys and must revoke any compromised keys immediately.

4.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update your information as necessary. We reserve the right to suspend or terminate accounts with false or misleading information.

5. Subscription Plans and Billing

5.1 Plans

The Service offers the following subscription tiers:

| Plan | Price | Tasks/Month | Active Services | Token Limit/Month | |------|-------|-------------|-----------------|-------------------| | Free | $0 | 20 | 1 | 100,000 | | Starter | $29/month | 200 | 5 | 1,000,000 | | Professional | $99/month | 1,000 | 20 | 5,000,000 | | Enterprise | Custom | Unlimited | Unlimited | Unlimited |

5.2 Usage Limits

Each plan includes monthly limits on tasks, active services, and AI token consumption. When you reach a limit, additional requests will be rejected with a payment-required error until the next billing cycle or until you upgrade your plan.

5.3 Payment Processing

All payments are processed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You may manage your subscription, update payment methods, and view invoices through the Stripe Customer Portal.

5.4 Refunds

Subscription fees are non-refundable except as required by applicable law. If you downgrade or cancel mid-cycle, you retain access to your current plan's features until the end of the billing period.

5.5 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle. If a downgrade would cause you to exceed the new plan's service limit, you must deactivate excess services before the downgrade takes effect.

6. User Content and Data

6.1 Your Content

You retain ownership of all content you submit to the Service ("User Content"), including task instructions, service configurations, user context data, and any outputs generated by agents on your behalf.

6.2 License Grant

By submitting User Content, you grant Versatl a limited, non-exclusive, worldwide license to process, store, and transmit your content solely for the purpose of providing the Service. This includes sending your content to third-party AI model providers (currently Anthropic, with OpenAI and Google as fallback providers) for processing.

6.3 Agent Memory

When agents complete tasks on your behalf, the Platform stores episodic records (task summaries, steps taken, outcomes) and may generate semantic memories (distilled knowledge patterns) to improve future agent performance for you. You can control cross-agent memory sharing through your settings. Memory data is deleted when you delete your account.

6.4 Prohibited Content

You may not submit content that:

  • Violates any applicable law or regulation
  • Infringes the intellectual property rights of others
  • Contains malware, viruses, or harmful code
  • Attempts to extract, reverse-engineer, or abuse AI model capabilities
  • Seeks to generate content that is illegal, harassing, defamatory, or harmful
  • Attempts to circumvent Platform guardrails, safety filters, or usage limits

7. Third-Party Integrations

7.1 Connected Services

The Platform enables you to connect external services (Twitter/X, LinkedIn, Instagram, Gmail, web search) so that agents can act on your behalf. By connecting a service, you authorize the Platform to store your credentials (encrypted) and to make API calls to that service as directed by your agents.

7.2 Your Responsibility

You are solely responsible for ensuring that your use of connected services complies with those services' terms of use. The Platform acts as your agent when accessing these services — we do not independently decide what actions to take. Actions are performed based on your task instructions and agent configurations.

7.3 Credential Security

Your credentials for connected services are encrypted using Fernet symmetric encryption and stored in our database. Credentials are never exposed to AI models, never logged, and are decrypted only at the moment they are needed to make an API call on your behalf.

7.4 Revocation

You may disconnect any service at any time through the Connections page. Disconnecting a service revokes the stored credentials and prevents agents from accessing that service.

8. AI Processing

8.1 AI Model Providers

The Service uses third-party AI model providers to power agent execution. Currently, the primary provider is Anthropic (Claude models). OpenAI and Google are available as fallback providers. By using the Service, you acknowledge and consent to your content being processed by these providers subject to their respective terms and privacy policies.

8.2 No Guarantee of Accuracy

AI-generated outputs may contain errors, inaccuracies, or hallucinations. You are responsible for reviewing all agent outputs before acting on them or publishing them externally. The Platform provides guardrails (PII detection, content safety checks, budget limits) as a safety net, but these are not guaranteed to catch all issues.

8.3 Human-in-the-Loop

Certain agent actions (e.g., publishing social media posts, sending emails) may require your explicit approval before execution. You can configure approval requirements per agent. When an agent requests approval, execution pauses until you approve or deny the action.

9. Workspaces

9.1 Workspace Creation

You may create workspaces to organize team collaboration. The workspace creator is the owner. Owners can invite members and assign roles (admin or member).

9.2 Roles and Permissions

  • Owner: Full control over the workspace, including member management and deletion.
  • Admin: Can manage workspace settings and members but cannot delete the workspace.
  • Member: Can view and interact with workspace resources.

9.3 Workspace Data

Tasks, services, and agent subscriptions can be scoped to a workspace for organizational purposes. Workspace-scoped data is accessible to all workspace members according to their role.

10. Intellectual Property

10.1 Platform IP

The Service, including its software, design, architecture, and documentation, is owned by Mfini Inc. and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

10.2 Your Outputs

You own the outputs generated by agents on your behalf. We claim no ownership over agent-generated content. However, we cannot guarantee that AI-generated outputs are original or non-infringing — you are responsible for ensuring outputs comply with applicable laws before use.

11. Disclaimers

11.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY.

11.2 No Uptime Guarantee

We do not guarantee uninterrupted or error-free operation of the Service. We may perform maintenance, updates, or modifications that temporarily affect availability.

11.3 Third-Party Services

We are not responsible for the availability, accuracy, or performance of third-party services (Stripe, Clerk, Anthropic, OpenAI, Google, Twitter/X, LinkedIn, Instagram, Gmail, Brave Search) integrated with the Platform.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MFINI INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

MFINI INC.'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mfini Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third-party rights; or (e) actions taken by agents on your behalf through connected services.

14. Account Termination

14.1 By You

You may delete your account at any time through the Settings page or by calling DELETE /auth/me. Account deletion is permanent and triggers cascade deletion of all your data, including tasks, services, episodes, memories, credentials, API keys, notifications, and webhook configurations.

14.2 By Us

We may suspend or terminate your account if you violate these Terms, the Acceptable Use Policy, or any applicable law. We will make reasonable efforts to notify you before termination, except in cases of severe or repeated violations.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Data deletion follows the same cascade process as voluntary account deletion. Certain data may be retained as required by law (e.g., billing records, audit logs).

15. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA), except that either party may seek injunctive relief in a court of competent jurisdiction.

17. Miscellaneous

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
  • Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights freely.
  • Entire Agreement: These Terms, together with the Privacy Policy, Acceptable Use Policy, and (if applicable) Creator Agreement and Data Processing Agreement, constitute the entire agreement between you and Mfini Inc.

18. Contact

For questions about these Terms, contact us at:

Mfini Inc. Email: legal@versatl.ai Address: [Company Address]